Pag 39 5-6-7-8

5

1. b

2. f

3. a

4. e

5. c

6. d

6

1. free

2. characters

3. low rates

4. landline

5. recipient

6. foreign language

7. settings

7

1. translate

2. appear

3. allow

4. share

5. tweet

6. navigate

7. tap

8. activate

8

1. True

When you meet someone face-to-face,you see them

2. False

You can read a voice message on your phone

hear

3.True

You can translate a text from one language to another

4. False

You usually use a landline phone outside a building

in

5. True

You navigate in order to reach a destination

6. If you're allowed to do something you musn't do it

can

Exercicises pag 37 5-6-7

 5

1-b

2-d

3-f

4-c

5-a

6-e

6

1. b

2. b

3. a

4. a

5. b

6. a

7

1 battery life

2 zoom control

3 mapping software

4 dust-resistance

5 good value

6 protective case

Pag 125 Vocabulary

 Smartphone Features

battery life = durada de la bateria

budget model = model basic

child-safe = segur per a nens

device = dispositiu

dust-resistant = resistent a la pols

feature = característica

good value = bon preu/bon valor

GPS monitoring system = sistema de monitorització GPS

high-quality = d'alta qualitat

lens = lent

mapping software = programari de mapes

office apps = aplicacions d'oficina

protective case = funda protectora

remotely = de manera remota

shatterproof = a prova de trencaments/cops

speakerphone = altaveu

water-resistant = resistent a l'aigua

zoom control = control de zoom

Smartphone apps

activate = activar

allow = permetre

appear = aparèixer

breaking news = notícies de última hora

characters = caràcters

face-to-face = cara a cara

followers = seguidors

foreign language = idioma estranger

free = gratuït

keep in touch = mantenir-se en contacte

landline = telèfon fix

low rates = tarifes baixes

navigate = navegar

packet data = paquet de dades

recipient = receptor

settings = configuració

share = compartir

tap = tocar

translate = traduir

tweet = twitejar/piulejar

voice message = missatge de veu

Extra! 

airplane mode = mode avió

android = Android

charger = carregador

contacts = contactes

display = pantalla

!OS = IOS

lock code = codi de bloqueig

memory expansion = ampliació de memòria

reception = recepció

ringtone = to de trucada

selfie mode = mode selfie

Sim card = targeta SIM

speed dial = marcador ràpid

swipe = lliscar

voice dialing = marcatge per veu

wifi hotspot = punt d'accés wifi

pag 33 5-8

 5.

1.= c

2. = a

3. =  d

4. = b

5. = f

6. = e

6

1. a

2. b

3. a

4. a

5. a

6. a

7. b

8. b

7

1. video conference

2. sharp

3. light refreshments

4. equipment

5. pack

6. break

8

1. time

2. busy

3. later

4. drinks

5. free

6. stop

Vocabulary Builder pag 124

Arranging a meeting 

Attend the meeting - Assistir a la reunió
Break = Pausa
Busy = Ocupat
Check your calendar = Comprova el teu calendari
Confirm = Confirmar
Convenient = Anar be
Equipment = Equipament
Free = Lliure
Give a presentation = Fer una presentació
Hold a meeting = Fer una reunió
Light refreshments = Refrescos lleugers
Make arrangements = Fer els preparatius
Pack = Empacar
Participants = Participants
Previous commitment = Compromís previ
Schedule = programar
Sharp = En punt
Take place = Tindre lloc
Tied up = Estar ocupat
Video conference = Videoconferència

Rescheduling

Alternative date = Data alternativa
Appointment = Cita
Arrange = Organitzar
Cancel = Cancel·lar
Feel ill = Sentir-se malalt
Get lost = Perdre's
Got the dates mixed up = Condondres de data
Helped up in traffic jam = Estar atrapat en un embús
Leave... urgently = Sortir... urgentment
Participate = Participar
Postpone = Posposar
Reorganise = Reorganitzar
Reschedule = Reprogramar
Running late = Arribar tard
Suit = Adaptar-se
Switch = Canviar

Time

Half past = I mitja
Quarter past = Un quart de...
Ten past = Deu minuts passats
O'clock = En punt
Quarter to = Un quart per a...
Twenty to = Vint per a...

Extra!

Absent = Absent
Adjourn = Suspendre
Boardroom = Sala de juntes
Chairperson = President/a
Conference call = Conversa telefònica en conferència
Delay = Endarreriment
Instead = En lloc de
Make it = Arribar
Minutes = Actes
Punctual = Puntual
Verify = Verificar
Vote = Vot
Wrap up = Acabar/Concloure

Pag 31

 4.

1. assistí

2. suggest

3. check my records

4. lost in the post

 5.

1. Correct 

2.

3. Correct

4. Correct 

5.

6. Correct

 6.

1. refund

2. compensation

3. faulty part

4. losing business

5. making noise

6. doesn't fit

 7.

1. Costumer relations representative

2.Costumer relations representative

3. Costumer

4. Costumer relations representative

5. Costumer

6. Costumer relations representative

7. Costumer

8. Costumer

Pag 29 Exercices

5. 

1. IT maintenance department

2. Customer relations department

3. Sales and marketing department

4. Accounts department

5. Human resources department

6

1. discuss it 

2.  satisfied 

3. charge 

4.  get back to you

5. damaged

6. opening times 

7. hold the line

7

1. f. A reference assigned to each customer by supplier.

2. d. The estimated cost for a job or service.

3. a. A request for information.

4. b. Charge too high a price for a product or service.

5. e. The date a costumer's order leaves the supplier.

6. c. A statment that something in unsatisfactory.