pag 27

5

1. out of town

2. in a meeting

3. on holiday

4. take down

5. cut off

6. hang up

7. put you on hold

8. take a message

9. leave a message

6

1. line is busy

2. spell that

3. interrupt

4. out of the office

5. return your call

7

1. e = can't be contacted

2. c = pass a calll on to someone else

3. d = take action to do something

4. a = needs immediate attention

5. b = believe that someone or something will arrive soon

8

1. in a meeting

2. left

3. urgent

4. deal with

5. return 

6. took down