5
1. out of town
2. in a meeting
3. on holiday
4. take down
5. cut off
6. hang up
7. put you on hold
8. take a message
9. leave a message
6
1. line is busy
2. spell that
3. interrupt
4. out of the office
5. return your call
7
1. e = can't be contacted
2. c = pass a calll on to someone else
3. d = take action to do something
4. a = needs immediate attention
5. b = believe that someone or something will arrive soon
8
1. in a meeting
2. left
3. urgent
4. deal with
5. return
6. took down
5
1. Good job
2. Closed
3. I will
4. Busy
5. On the phone
6. I hear you very well
6
1. Repeat
2. Contact
3. Put you through
4. Wrong number
5. Dial a number
6. extension number
7. state
7
1. As son as possible
2. Ring back
3. On the line
4. Avoid
5. Remind
8
A
1. A = He's probably working off-site
2. E= She needs to place an order
3. F= Answer it quickly
4. C= So call them as soon as possible
5. D= Press 9 for an outside line
6. B= So i'll phone him later
5
1. follow instructions
2. back up
3. anti-virus software
4. password
5. lose
6. recover
6
off-site
lift
reception
exit
9
1. scan
2. corridor
3. left
4. centre
5. office
6. station
7. instructions
8. backup
5
1. Power button
2. Volume control
3. loose connection
4. control panel
5. mute box
6. no signal message
6
1. Press and hold
2. Restart
3. Reconnect
4. Frezzes
5. Replace
7
1. log off
2. reinstall
3. reopen
4. reconnect
5. shut down
8
1. mute box
2. volume control
3. make sure
4. replaced
5. press and hold
Troubleshooting
control panel = panel de control
